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The research on traditional information technology
projects is chilling: between 25 and 75 percent of projects are over
budget and past deadline. One study reported a 28 percent success rate—a 72 percent failure rate.
How many non-IT projects are late, over budget or fall
short of objectives?
Add yours up and you’re likely to find between 25 and 75
percent suffer one or more of these shortcomings. These
faults might not always
cause damage to your project, profits or reputation.
But more often than
not, project difficulties put you and your organization at risk.
Chronic project mismanagement is particularly a concern when customers perceive
all providers in a given area to have similar technical capabilities. To
compete, you could lower prices. Or you could gain the reputation for
more consistently meeting deadlines, budgets and goals—before
another
company does.
Every project is different
For many service providers, no two projects seem to
proceed the same way. These variances—some foreseeable, some not—create
difficulties you must overcome to reach your goals.
Below, we list some of the most common project
management challenges. To understand how a project management and team
collaboration system like GrandView can help you address these issues,
see how GrandView helps technical services providers and other
project-based organizations.
Project challenge
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Discussion
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Cost over-runs |
It’s one thing to go over budget because you
discover new benefits or savings mid-project. It’s another if
the cause is poor project preparation or communications. The
worst scenario? When you are unable to track costs until after
the money is spent. |
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Missed deadlines |
Deadlines are missed for the same reason
projects go over budget. There is an important difference: you
can exceed budget to meet a deadline. But when a project is
delayed, costs are almost certain to increase. And while people
might not understand whether a project achieves objectives,
everyone understands deadlines and budgets. |
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Constant changes in scope |
Most projects require frequent adjustments.
Problems occur when lack of systems and procedures make it
difficult to routinely respond to and accommodate change. |
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Little or no time and money near project end |
The precursor to missing deadline and exceeding
budget. The same causes apply: inadequate or missing project
preparation, communication systems and methodology. |
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Unrealistic schedules |
Chronic difficulty meeting deadlines is usually
the result of poor pre-project planning procedures and
communication. |
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Team unsure of roles, tasks and schedules |
When people are confused and messages missed,
projects quickly derail. Communication systems with receipt
verification can expose misunderstanding and lapses. |
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Poor internal communication |
Effective project communication requires
systematic shared access to key information. |
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Poor customer communication |
Projects and relationships suffer when clients
feel out of the loop or staff is unable to give timely updates
on costs and project status. |
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Limited access to project files and
information |
When work descriptions, schedules and other
documents are inconvenient to access or horded, project
management requirements go up and productivity goes down. |
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Wasted efforts |
There can be many reasons results are not
achieved or a team pursues unproductive activities. Real-time
project tracking and open communications help maintain progress. |
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Too many project meetings |
Without effective communication
systems, teams must resort to a large number of
productivity-sapping meetings. |
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Employee turnover |
Miscommunication, uncertain responsibilities and
low productivity lead to the defection of valuable team members. |
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High learning curve
for new employees |
When key project details are stored in the head
of someone no longer on the team or is otherwise difficult to
access, new staff takes much longer to be effective. |
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Lack of accountability |
When people are uncertain about their
responsibilities or can hide from them, tasks fall through the
cracks and work goes undone. |
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